Talk To Me, Goose

The moment that contact (company/person) comes back to your website, you can greet them by name and personalize your conversation based on previous encounters. The first test users of your assistant will naturally be you and your teammates. You should absolutely talk to your assistant yourself, and make use of interactive learning to improve it […]

8 Surprising Ways To Break A Chatbot

Between advanced technology and a societal transition to more passive, text-based communication, chatbots help fill a niche that phone calls used to fill. A chart displaying the differences between a chatbot, conversational agent and virtual assistant. The best and easiest way to create your first chatbot is to use a ready-made chatbot template. Simply select […]